Term of Use
Service Warranty
If there is a computational inaccuracy in the processing of a user’s data by GLOBAL TAX SOLUTIONS, we will repay to you the amount of the penalty and/or interest assessed solely as a result of such computational inaccuracy paid by you to the relevant taxing authority provided, however, that in no case shall the amount of such repayment exceed the cost of GLOBAL TAX SOLUTIONS fee paid by you. For purposes of this agreement, a “computational inaccuracy” shall be defined to mean only a mistake in the numerical addition, subtraction, multiplication or division of numbers. If you believe such a computational inaccuracy has occurred, you must notify us via email.
This notification is to be made as soon as you learn of the mistake (and in no event later than 30 days after the penalty is assessed). You must include a copy of the notice of error from the taxing authority, a copy of the applicable printed tax return and the user id associated with the return. You are responsible for providing any other information requested by us. You are also responsible for paying any additional tax liability not repayable to you under this agreement.
To the full extent permitted by law, the foregoing sets forth user’s sole and exclusive remedy and the entire obligation of Taxes for Expats and its affiliates, agents, subcontractors and suppliers with respect to any claims with respect to alleged computational errors or inaccuracies in the performance of GLOBAL TAX SOLUTIONS.
Explanation of Rationale for the Way Tax Return is Prepared
GLOBAL TAX SOLUTIONS will make a reasonable effort to explain the rationale for the way the tax return is prepared. However, if explanation provided proves insufficient, the client can elect to purchase a separate service, billed at $250 per hour, whereby GLOBAL TAX SOLUTIONS will offer a thorough explanation of IRS rules & regulations that were used to prepare the return.
Tax preparation offered under the flat fee arrangement does not include explanation of tax rules and/or educating the client about them.
Inclusion of Self-Prepared Forms in the Return
If a client wishes to include a self-prepared form in the return prepared by GLOBAL TAX SOLUTIONS, (s)he will be required to sign a waiver removing liability from GLOBAL TAX SOLUTIONS from any issues with the return. Since GLOBAL TAX SOLUTIONS cannot guarantee the accuracy of these forms, their inclusion may render the rest of the return incorrect. Therefore, GLOBAL TAX SOLUTIONS will not be held responsible for the return if any of its constituent parts were prepared by another party.
Limitation of Liability
Except as expressly provided above, GLOBAL TAX SOLUTIONS is provided "as-is" and, to the maximum extent permitted by applicable law, we disclaim all other warranties, express or implied, regarding GLOBAL TAX SOLUTIONS, including fitness for a particular purpose, merchantability, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In this event, any implied warranties are limited in duration to 60 days from the date that completed tax return forms are supplied to you by GLOBAL TAX SOLUTIONS. However, some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. This warranty gives you specific legal rights. You may have other rights under the laws of certain jurisdictions. Our entire liability to you for any reason shall be limited to the amount of the fee paid by you for GLOBAL TAX SOLUTIONS. To the maximum extent permitted by applicable law, we are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits or investment, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the limitation and/or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply.
Waiver of Liability for Links to Other Websites
The GLOBAL TAX SOLUTIONS Website may contain links to other websites. You understand and agree that Taxes for Expats has no control over the content of any such websites, especially with regards to the accuracy, reliability, and timeliness of their content. As always, you understand and agree that your use and reliance on any content from such other websites is solely at your own risk. You understand and agree that GLOBAL TAX SOLUTIONS is in no way liable for any damages to you that may arise from such use or reliance, although you reached such a website through the GLOBAL TAX SOLUTIONS Website.
Indemnification
You agree to indemnify GLOBAL TAX SOLUTIONS and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates from any liability, loss, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or the use of our Website.
Release of Personal Information
As stated in our Privacy Policy, GLOBAL TAX SOLUTIONS is committed to your privacy and will not share your personal information with anyone. However, you understand and agree that GLOBAL TAX SOLUTIONS may release user information about you, without your consent of notice, if required by law or subpoena, or if such release of the information is necessary to address unlawful or harmful activity.
Arbitration of Disputes
If we cannot amicably resolve any legal dispute or damage claim that should arise from your interactions with GLOBAL TAX SOLUTIONS, you agree to resolve any such dispute or damage claim by arbitration. The arbitration proceeding shall be conducted in Fairfax County, Virginia, in accordance with the rules of the American Arbitration Association then in effect with one (1) arbitrator to be selected by mutual agreement of both you and GLOBAL TAX SOLUTIONS. If we cannot agree on an arbitrator, then the American Arbitration Association shall select an arbitrator from the National Panel of Arbitrators. The laws of Fairfax County in the Commonwealth of Virginia shall apply to the arbitration proceedings. You agree that the arbitrator cannot award punitive damages to either of us and agree to be bound by the arbitrator’s findings. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.
Refund Policy
We do not offer refunds for services rendered. All fees are final.
While we will make reasonable efforts to accommodate changes requested by the client, the final version of the return we sign is fully at our discretion. If GLOBAL TAX SOLUTIONS is to e-file the return, it has to be prepared fully in accordance with our rules and procedures. If client wishes to submit a different version to the IRS, we will provide him/her with a PDF version of the return that he/she is free to amend in any way he/she sees fit and mail it to the IRS.
Controlling Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States of America. The exclusive jurisdiction for any action relating to this Agreement shall be a federal or state court in Fairfax County, Virginia, and you hereby consent to the jurisdiction of such courts for such purposes.
Entire Agreement
This Agreement contains the entire agreement between you and us regarding your use of GLOBAL TAX SOLUTIONS and supersedes any prior statements or written or oral agreements with respect thereto.